Why

Why Do People Like Working With Us?

First and foremost I think that the clients that love working with us comes from the basis that we love working with them. This is because one of our first rules of engagement with a client is that we DON’T work with clients that we don’t get along with.

You see we don’t work with technology, we understand technology – we work with people and there don’t have enough time in life to work with people we have to tolerate.

There are many times you will hear laughter pouring out of the office when we are speaking with a client, we generally speak about their business, the world of technology and a range of other things. A business relationship for us is more than just the project – there is always a far bigger picture than just that.

So why specifically do people like working with us?

• There is a high level of trust in place at all times
• We are interested in them, their business and their clients (no just their money or the project)
• The techno-jargon is kept to a minimum (plain english is the language of choice)
• We don’t talk down to a client if they don’t understand what we are taking about – technology is a different language just like Spanish, Italian or Russian and is takes time and experience to learn.
• The quality is high but the prices are not (we am sensitive to the costs of running a small business)
• We know, understand and live what it is to be a small business owner.
• When we  have a thought or come across information that would grow a client’s business we won’t just put my head in the sand and stick to the project or technology – we share the information and strategies to grow the business.
• We take pride in my clients and their achievements.

These are the sorts of things that make clients come back and recommend others to us. In the words of one client -

“I am not a total technology clutz, but come fairly close some days – so having someone like Leah on my team is an absolute necessity. When we first joined forces, and Leah became my ‘Online Business Manager’, I knew she would provide me with great back-end technical expertise to set up and manage my website, my e-zine and possibly a shopping cart. What I didn’t know at the start was all the other value-added stuff she has contributed to my business – including a creative design that perfectly matched my design brief, introduction to blogging and the associated community and awareness this has brought, and basically all the technology infrastructure that lets me get on with my business – all delivered with her trademark humour, insight and always, always delivering more than promised. Leah is indispensable!” – Karen Wallace – The Clearing Space